Today I saw the Tune Money website has updated the new customer care number.
It is indeed a good news for people who want to call up them and find out what is the status of the card application. They should have done it when they first introduce the debit card nationwide. Unlike the previous number which need to pay premium call charges, right now people can call Tune Money at normal local land line call charges.
I got many comments on my previous blog post about the Tune Money Debit Card, asking how to get in touch with them about the card status. Being the fact that people don’t like to pay expensive call charges to contact them. Right now, indeed it’s a really good news!
hi steven,
still many user complain about their customer service.Need to be upgrade I think.
One of my reader just solve his problem with his tune card when he told the CS guy that he will email Tune Money CEO
Hey, there is always a room to improve … take it easy.
HI, I found that the phone already okay, I dun have to wait for more than half an hour and still no people answer me .
Had been improved, Tune Money, keep it up! although I not yet top up money due to some technical problem.
i have a problem in using this tune money card…my paypal seem can’t accept this card..i am thinking to verify my paypal account using this card..how much should i reload to make this card function…
Call up the customer service center to express your problem is the most direct method to solve your problem.
You should ask them for the details since they are providing a fixed line no. for you to call.